Elo 2002L Touchscreen Monitor

2002L 20″ Touchscreen Monitor



The Elo 2002L 20-inch widescreen LCD touchscreen monitor delivers a seamless zero-bezel, edge-to-edge glass design with Elo’s industry-leading TouchPro® PCAP technology. The sleek, retail-hardened touchscreen features a 10-touch tablet-like experience and an anti-glare surface built to withstand the rigors of continuous public use, making the 2002L well suited for high traffic environments.

Installation flexibility.

The Elo 02-Series Monitors are available in sizes from 7 to 27 inch with multiple mount and stand options to ensure installation flexibility with tabletop use as well as wall- and pole-mount in portrait and landscape via standard VESA mount patterns.

POS ready.

The 2002L offers optional accessories with easy installation including: a mag stripe reader (MSR), barcode reader, fingerprint scanner, customer-facing display and near-field communication (NFC/RFID) adapter for mobile payments and increased compatibility with the latest point of sale applications.

Screen Size.

For retail applications where customer engagement is critical, the 2002L offers 11.5% more screen real estate compared to the 1919L.

Commercial grade.

The 20-inch touchscreen monitor delivers the quality and reliability Elo is known for and is backed by our three-year standard warranty. All of our products go through rigorous reliability testing (over 20 tests) to deliver 50,000 MTBF.

Other features.

  • Sleek and modern widescreen design with built-for-touch reliability
  • Energy savings using LED technology
  • Full HD Edge-to-edge glass display with anti-glare for retail interiors
  • Installation flexibility with mounting in portrait, landscape and table-top orientation, adjustable height stand
  • Typical power consumption: 8.7W
  • Three-year standard warranty



Part Number(s):With Stand – E396119 ; Without Stand – E125897
Enclosure Color: Black
Touch Technology & Capacity: PCAP (Projected Capacitive) – 10 Touch
Diagonal Size: 19.5” diagonal, Active matrix TFT LCD (LED)
Monitor Thickness: 1.28″ / 32.4 mm panel depth
Aspect Ratio: 16:9
Active Area (mm): 17.20″ x 9.48″ / 436.9mm x 240.7mm
Resolution:1920 x 1080 @ 50, 60Hz
Other Supported Resolutions:
640 x 480 60Hz
640 x 400 70Hz
720 x 576 50Hz
720 x 400 70Hz
800 x 600 56, 60Hz
1024 x 768 60Hz
1280 x 720 50, 60Hz
1280 x 960 60Hz
1280 x 1024 60Hz
1366 x 768 60Hz, 60Hz RB
1440 x 900 60Hz, 60Hz RB
1680 x 1050 60Hz, 60Hz RB
1920 x 1080 50, 60Hz
Viewing Angle: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors:16.7 million
Brightness (typical): LCD Panel: 250 nits / PCAP: 225 nits
Response Time-total (typical): 20 msec
Contrast Ratio: 3000:1
Touch Interface: USB
Surface Treatment: Anti-glare
On Screen Display:
Accessible through switches along the bottom.
Controls: Menu, Power, Up, Down, Select
Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color Temperature, OSD Timeout, OSD Language, Volume, Mute, Recall Defaults, Audio Select
Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese
Lockouts: OSD, Power
Speakers: Two x 2W internal speakers
Input Video Format: Mini-VGA (Mini-VGA to VGA DE-15 (DB-15) Male connecter cable included) HDMI (HDMI cable included), HDCP supported
Input Video Frequency: Horizontal: 31.5 – 80 KHz / Vertical: 50 – 60 Hz
Power Consumption (Typical):
Monitor + AC/DC adapter
ON (Default – 85% Brightness): 15.97 W
ON (Typical – 100% Brightness): 17.77 W
SLEEP: 0.33W
OFF: 0.24W
Input Voltage: 12VDC +/- 5%; 100-240VAC, 50/60Hz
Input Connector: Coaxial power jack (2.5 mm pin outer diameter, 6.4mm barrel inner diameter)
Monitor Dimensions (without Stand): 11.57″ x 19.22″ x 1.52″ / 293.9 mm x 488.31 mm x 38.7 mm
Monitor Dimensions (with Stand): 13.87″ x 19.22″ x 7.61″ / 352.3mm x 488.31mm x 193.4mm
Shipping Box Dimensions: With Stand: 16.50″ x 22.52″ x 9.92″ / 419 mm x 572 mm x 252 mm
Without Stand: 18.35″ x 24.49″ x 7.17″ / 466 mm x 622 mm x 182 mm
Weight (Unpackaged): With Stand: 11.68 lbs / 5.3 kg
Without Stand: 7.25 lbs / 3.29 kg
Weight (Packaged): With Stand: 19.84 lbs / 9 kg
Without Stand: 11.42 lbs / 5.18 kg
Operating Temperature: 0°C to 40°C / 32°F to 104°F
Storage Temperature: -20°C to 60°C / -4°F to 140°F
Humidity: Operating: 20% to 80%; Storage: 10% to 95%
Sealability: Touchscreen sealed to bezel; Touchscreen sealed to LCD
MTBF: 50,000 hours demonstrated
Mounting Options: VESA 4-hole 75mm and 100mm mounting interface on rear of unit
See dimensional drawings for details
Warranty: 3-year
Extended Warranty Options: 4 year warranty coverage – Elo P/N: E898247
5 year warranty coverage – Elo P/N: E898449
3 year warranty coverage + AUR – Elo P/N: E898648
4 year warranty coverage + AUR – Elo P/N: E894921
5 year warranty coverage + AUR – Elo P/N: E895125
Regulatory approvals and declarations: Canada cUL, IC, Europe CE, Japan VCCI, United States UL, FCC, China CCC, Korea, KCC, e-standby, Australia RCM, India BIS, International CB, Russia EAC, RoHS, China RoHS, WEEE, REACH
Ingress Protection:IPX1 for front side
What’s in the Box:
Mini-VGA to VGA cable (mini-VGA to DE-15 (DB-15) male)
USB cable (USB Type A plug to USB Type B plug)
HDMI cable
Audio cable
User manual CD
Power brick with US, EU, UK, KR, AU and CN clips
4 screws (for E125897)
Optional PCAP Stylus Pen: E066148
Optional Peripherals: 
Magnetic Stripe Reader (MSR) – Elo P/N: E001002
Elo Backpack® – Elo P/N: E611864
NFC/RFID Reader – Elo P/N: E001004
Fingerprint Scanner – Elo P/N: E134286
Barcode Reader (BCR) – Elo P/N: E093433
2D Barcode Scanner – Elo P/N: E926356
EMV Cradle for Ingenico ICMP (I-Series & 02-Series Monitors) – Elo P/N: E200465
EMV Cradle for Verifone E355 (I-Series & 02-Series Monitors) – Elo P/N: E201088
EMV Cradle for MagTek eDynamo – Elo P/N: E375343
EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) – Elo P/N: E586981
EMV Cradle for Ingenico RP457c (with BT and USB) – Elo P/N: E710930
Temperature Sensor Pro – Elo P/N: E534879
Stands, Mounts & Kits:
Wall Mount Kit (75mm or 100mm VESA) – Elo P/N: E143088
Elo Backpack® – Elo P/N: E611864
Elo Backpack® 3.0 – Elo P/N: E901355
Shelf Mount Bracket (75mm or 100mm VESA) – Elo P/N: E043382
Floor Stand (75mm or 100mm VESA) – Elo P/N: E048069
Pole Mount – 6 inch (75mm or 100mm VESA) – Elo P/N: E047458
Pole Mount – 12 inch (75mm or 100mm VESA) – Elo P/N: E047663
Pole Mount – 18 inch (75mm or 100mm VESA) – Elo P/N: E047864
Pole Mount Bracket (75mm or 100mm VESA) – Elo P/N: E045151
1.8m Cable Kit – Elo P/N: E210789
3m Cable Kit – Elo P/N: E210606
Power Brick Kit – 1.8m Power Cable – Elo P/N: E211174
Power Brick Kit – 3m Power Cable – Elo P/N: E210973
1.8m Power USB Cable – Elo P/N: E457742
Slim Self-Service Countertop Stand (75mm or 100mm VESA) – Elo P/N: E514693
Slim Self-Service Floor Stand (75mm or 100mm VESA) – Elo P/N: E514881 + E515260


Temperature Sensor Pro
EMV Cradles
2D Barcodes Scanner Gen 1
Pole Stands
Flip Stand
1D Barcode Reader
Magnetic Stripe Reader (MSR)
VFD Customer Display
Pole Mount Bracket
Shelf Mount
Elo Backpack with Android Open Source
Fingerprint Scanner
Download 2002L Touchscreen Monitor Spec Sheet (247 KB)
Download 2002L Touchscreen Monitor Guides (726 KB)